CLIENT SUPPORT WITH FRENCH, ITALIAN OR GERMAN

Grafton Recruitment byl založen v roce 1982 a patří k předním dodavatelům personálního poradenství. Je jednou z největších nezávislých evropských firem, která vyhledává zaměstnance napříč všemi sektory a pracovními pozicemi. V ČR nás můžete navštívit na 14 pobočkách. Více na www.grafton.cz

Are you fluent in English and one of the following languages: French, German, or Italian? Do you enjoy helping customers and solving problems? If you're customer-oriented and eager to develop your career in an international environment, we'd love to hear from you!

As a Customer Service Representative you will be responsible for

• Manage your own portfolio of customers and build long-term relationships
• Provide customer support via phone and email, ensuring a high level of service
• Guide customers throughout the entire order-to-cash process
• Assist with order entry, purchase orders, logistics, deliveries, and related inquiries
• Handle customer requests, maintain accurate records, and complete administrative tasks
• Work closely with internal teams to resolve issues and ensure customer satisfaction
• Collect customer feedback and contribute to continuous process improvements
• Proactively identify and resolve customer issues while providing professional advice and support

Contract: 1 year with a possibility of prolongation

Start: immediately

Location: Prague 3

NABÍZÍME

• 5 weeks of vacation
• Annual bonus
• Meal allowance
• Training and courses
• Other benefits

POŽADUJEME

• Fluent ENGLISH min. B2+ in oral and written form
• Knowledge of FRENCH, GERMAN or ITALIAN min. B2
• Experience from corporate environment
• communication skills
• Previous customer service work experience or administration
• Ability to work under pressure

DALŠÍ POŽADAVKY

• angličtina (C1 - aktivně)
• jiný (B2 - pokročilý)

Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/en/job-search