Customer Service Representative with French | up to CZK 55 000

Grafton Recruitment byl založen v roce 1982 a patří k předním dodavatelům personálního poradenství. Je jednou z největších nezávislých evropských firem, která vyhledává zaměstnance napříč všemi sektory a pracovními pozicemi. V ČR nás můžete navštívit na 14 pobočkách. Více na www.grafton.cz

Are you interested in customer service and administration? Are you fluent in French and English? Would you like to become a part of an international company? Then this job might be the perfect choice for you!

We are looking for a Customer Service Representative with fluent French language. In this role, you’ll be the first point of contact for customers and sales reps, ensuring their requests and orders are handled with professionalism, accuracy, and a solutions-driven mindset.

What You’ll Do

• Process customer orders and handle inquiries from clients, distributors and sales reps.
• Support with credit notes, re-bills, and issue resolution.
• Communicate across departments via CRM to resolve service requests.
• Provide accurate product information and identify upsell opportunities.
• Ensure smooth complaint handling and compliance with internal procedures.

Location: Prague - Palmovka

Start: immediately

Salary: 50 - 55 000 CZK/month

NABÍZÍME

• possibility of work from home
• contribution into retirement plan
• meal allowance
• 5 weeks of holiday
• sick days
• Multisport card
• Cafeteria
• friendly environment

POŽADUJEME

• Fluent English and French, with excellent communication skills.
• Previous customer service experience in an international company is an advantage.
• Proactive, independent, and solution-oriented mindset.
• Commercial awareness and ability to spot sales opportunities.

DALŠÍ POŽADAVKY

• angličtina (B2 - pokročilý)
• francouzština (C1 - aktivně)

Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/en/job-search