A dynamic, forward-thinking international player that is currently scaling its digital ecosystem and looking for a technical powerhouse to join the team as a ServiceNow Platform Specialist. If you live for clean data, seamless integrations, and architectural excellence, this is your next challenge!
Your mission on the platform will be
- Architecting Connectivity: Building, refining, and maintaining mission-critical integrations into the ServiceNow CMDB to ensure a "Single Source of Truth."
- Infrastructure Mastery: Configuring and optimizing the backbone of the platform, including MID Servers, Data Fabric, APIs, and Import Sets.
- Data Orchestration: Implementing sophisticated transform maps, attribute mappings, and leveraging IRE (Identification and Reconciliation Engine) rules to keep the database pristine.
️Performance Troubleshooting: Investigating complex integration bottlenecks and driving initiatives to boost overall data quality and platform health.
- Strategic Collaboration: Acting as a bridge between CMDB Architects, Source Owners, and ITSM Process Owners to align technical solutions with business needs.
- Innovation & Automation: Championing continuous improvement in integration architecture, finding ways to automate the mundane and elevate the complex.
NABÍZÍME
- 25 vacation days
- Flexible working hours
- Home Office
- 13th salary/bonuses
- 3 Sick days
- Meal vouchers 180CZK
- Flexipass
- Training and professional development courses
- Fully paid courses for German or Spanish! (Goethe and Cervantes)
- Offices in the center of Prague
POŽADUJEME
What you bring to the table
- Legal Eligibility: You must hold free access to the Czech labor market (EU citizenship, permanent residency, or a valid work permit/visa) as per Czech labor law.
- Proven Track Record: Around 2–3 years of hands-on experience within the ServiceNow ecosystem, with a deep dive into CMDB, MID Servers, and the IRE framework.
- Technical Literacy: A rock-solid understanding of modern infrastructure, including servers, networking, cloud environments, and client systems.
- Scripting Proficiency: JavaScript (ServiceNow API), as well as experience with automation tools and REST/SOAP integrations is a MUST!
- Analytical Mindset: Exceptional problem-solving skills with a passion for stability, clean data architecture, and iterative "kaizen" improvements.
- Communication Skills: The ability to translate complex "tech-speak" into clear insights for cross-functional teams.
- Language Skills: Fluency in English (B2+ level) is essential for daily international collaboration.
Great-to-haves (The "Bonus Points")
- Certifications: Holding CIS‑Discovery, CIS‑CMDB, or CAD credentials will definitely set you apart!
Process Knowledge: Familiarity with ITIL or ITSM frameworks.
- Automation Enthusiast: Previous experience driving large-scale automation projects.
DALŠÍ POŽADAVKY
- angličtina (C1 - aktivně)
Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/en/job-search
